Patient Services

Frequently Asked Questions
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1. How does this process work?
  • Free Initial Consultation- up to 30 minutes.
  • If the patient decides to move forward with our services. Patient will be mailed or emailed Medication Management Forms to complete.
  • Once the Pharmacist receives the completed forms, the Pharmacist will reach back out to the patient to clarify any questions or concerns. The Pharmacist will provide the patient with an Estimated Quote for the cost of the service.  If the patient would like to move forward with the services, a 50% Non-Refundable Deposit is required before the Pharmacist will begin services. The 50% deposit will be applied towards the remaining balance.
  • Once the Pharmacist has finished this Analysis, the Pharmacist will schedule a follow-up appointment with the patient to discuss the results and recommendations.

2. What is included in this service? The Pharmacist will address the following:
  • I. Adherence Concerns
    • Does the patient miss doses or forget to take their medications?
    • Is the medication regimen too complicated?
    • Solution: We will discuss with the patient/caregiver the best options to improve compliance such as: compliance packaging, pill boxes, and refill reminders
  • II. Safety Concerns
    • Is the patient having Side Effects from their medications?
    • Has there been a drastic change in their mood, eating habits, or sleep patterns?
    • Solution: We will perform a detailed analysis to investigate potential drug interactions, Dosing Issues, Deprescribing options, and Fall Risks Assessments.
  • III. Drug Effectiveness
    • How long has the patient been taking a certain medication? Have you noticed any improvements?
    • Solution: We will work with the patient and their Medical Provider to Safely Remove any unnecessary or harmful medications.
  • IV. Cost
    • Are the copays too expensive for the patient?
    • Are generics available?
    • Solution: We will work with the patient/caregiver to make recommendations for less expensive options that are effective. We will work with the patient and their Medical Provider to Safely Remove any unnecessary medications to help reduce cost.
    • A Cost-Savings Report will be done (optional)- We will provide the patient/caregiver with a report that will show how much money was saved by not going to the ER or Urgent Care, or not having a Hospital Stay as a result of the drug therapy interventions that were made.
  • An Action Plam will be provided to the patient/caregiver with recommendations to discuss with their Provider on how to resolve any medication-related issues.
  • Complimentary Medication List
  • A Letter documenting the recommendations to their Primary Care Provider via email/fax.
  • A One-time follow-up Phone Consultation to Provider if needed(optional) 


2. How long does this process take? On Average, it can take up to 5-7 business days to complete.

3. What is the cost? For these services, the fee is $200 per hour. An estimated quote will be provided to the patient before any services are initiated. If patient would like to proceed with these services, a 50% Non- Deposit will be required before any services are started. The hours calculated are based upon the time it takes to:
  • Research the information
  • Review the results of the Assessments
  • Documentation
  • The patient will receive a final invoice showing the total# of hours calculated for this service minus the deposit. 

4. What Payment methods do you accept?  Cash, Check, Credit or Debit Card.

​5. Will my insurance pay for this service? All services are Self-Pay. You can check with your insurance for reimbursement.

These services are for information only and are not intended to treat or further diagnose your condition. Any final decisions or recommendations must be discussed with your Provider.

​**Labwork is strongly recommended**

Feel free to contact our office today at
803-602-6777 to receive your free phone consultation!








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Healthcare Professional Services
 
        
   
Other services include:

Healthcare Professionals:  Our Geriatric Pharmacists are available to provide training for your staff or organization and learn how we can help you to meet your Medical Practice's CMS HEDIS Measures.  Please contact us to set up your training session today!

Professional Organizations: Our Geriatric Pharmacists are available for speaking engagements and seminars to all educational levels and professional disciplines.

Care Transitions:  One in five Medicare patients are re-hospitalized within 30 days of discharge due to medication adverse events.  Our Geriatric Pharmacists are available to assist patients to organize and manage their medications at home after they've been discharged to reduce hospital re-admissions.